NepMeals Account Deletion

How to request account deletion

1. Sign in to your NepMeals account (customer, rider, or restaurant partner app).
2. Open Settings/Profile and select Delete Account.
3. Complete verification and submit the deletion request.

If you cannot access the app, request deletion by emailing [email protected] from your registered email, with subject: Account Deletion Request.

Data deleted after account deletion

• Profile identity fields such as name, email, and phone are removed or anonymized.
• Saved addresses and profile preferences are removed from active account use.
• Active login sessions and push tokens are revoked.

Data that may be retained

• Certain transaction, tax, fraud-prevention, dispute, and security records may be retained as required by applicable law and compliance obligations.
• Where possible, retained records are minimized and/or de-identified from direct personal profile data.

Retention duration for these records varies by legal and operational requirements. See NepMeals Privacy Policy for more details.